With a strong foundation in technology and a large pool of talent in various fields spanning software, hardware, networking solutions, SI provides annual maintenance contracts (both comprehensive and non-comprehensive), facilities management and manpower for housing services, both IT and NON.

In line with our belief in providing class solutions and high level of service to our customers, SI has continuously strived to build long-term relationships with technology leaders. We support our customers to resolve all queries related to :
Microsoft Network Associates
IBM/Lotus Computer Associates
the oracle Veritas
Novel American Power Conversion
Adobe Ramco Systems
Macromedia HP / Compaq
Autodesk CISCO
Trend Micro Lucent Technology
Symantec Corporation D – Link

HP, IBM, COMPAQ, ACER, INTEL, AOC, DAX, CANON, EPSON, D-LINK and others. We cater to the needs of our customers ranging from servers to desktop computers, nodes, work stations and printers, scanners, plotters, storage devices, backup devices, modems, LAN cards, video conferencing kits and UPS.

We deal in notebook computers of IBM, TOSHIBA, HP/COMPAQ, ACER and ACI makes and handheld computers of PALM and IPAQ makes. Data/Video (LCD) projection systems and mobile computing peripherals such as mobile printers, PCMCIA cards, notebooks- security locks etc.


 Field/Customer Support Engineers
take care of installations, breakdown calls, scheduled preventive maintenance and other urgent needs like virus eradication, software installation/upgradation . Our engineers are well trained to install and maintain LAN and WAN networking.
 In-house engineers for
debugging, repairing and testing populated PCBs and peripherals . Our engineers are equipped with all necessary component level diagnostic tools, including manuals, circuit diagrams and a high level spare parts list.
 Resident Engineers
are available at various locations as required.
 Quality control engineers
thoroughly test the product and ensure it is ready for flawless installation

 Virus and spyware removal
 Increase computer performance and speed
 Recover critical data
 Troubleshoot and repair hardware issues
 Setup and configure wired and wireless networks

Our Mission - The critical nature of today's applications makes network performance critical to business success, while at the same time, your local area network/wide area network must be able to adapt to change. Our expertise in this field has given us the confidence to implement solutions to meet the specific needs of our clients.

The networking solutions we offer can be broadly categorized as follows
 of LAN (Structured/Semi-Structured/Normal) and WAN must be tailored to each requirement such as Cat5/Cat6/Fibre optics cabling.
 Network auditing involves assessment of the current setup and suggestions for optimal utilization of network resources.
 Site planning and cabling schedule.
 Network Management
 Network security planning and implementation
 Structured Cabling
 Training of IT administrators

Facilities management services cover the following major areas of information technology.
 Network Management
 Hardware management
 System operation
 Software Management
 Asset Management
SI provides a variety of flexible support options including network management, hardware support, troubleshooting, equipment protection, technical support, troubleshooting, etc. These services allow customers a significant amount of flexibility in configuring the appropriate support system. It allows the customer to tailor the service to the business and is defined accordingly
 Time taken to respond to calls.
 Time taken to restore service.
 Hours of the day the service is valid
Engineers and equipment are placed on standby to meet the customer's urgent needs, ensuring that hardware and software are used to their maximum capacity and that mission-critical systems are quickly serviced, ensuring that downtime is significantly reduced.